1. Introduction

Welcome to Coco’s Pets Pantry.

This Cookie Policy explains how cookies and similar technologies may be used when you visit https://cocospetspantry.co.uk/.

Cookies are small text files stored on your device when you visit a website. Depending on their purpose, they may help a website operate, remember choices or understand how visitors interact with its pages.

Please read this policy alongside our Privacy Policy.

2. Who We Are

Business name: Coco’s Pets Pantry

Website: cocospetspantry.co.uk

Address: 5 York Arcade, Grangemouth, FK3 8BA, United Kingdom

Email: support@cocospetspantry.co.uk

Telephone: +44 1324 489841

3. Types of Cookies

3.1 Strictly Necessary Cookies

These cookies support essential website functions, such as security, session management, shopping basket functionality and checkout. WooCommerce may use cookies to maintain a customer's shopping session.

Strictly necessary cookies may be used without consent where they meet the applicable legal exemption. They may not be disabled without affecting some essential website features.

3.2 Functional Cookies

Functional cookies may remember preferences or choices to improve your experience. Where they are not strictly necessary, we will seek consent before using them.

3.3 Analytics and Performance Cookies

If analytics tools are enabled, cookies may help us understand which pages visitors use, how the website performs and where technical improvements may be needed.

We will obtain the consent required by applicable law before using non-essential analytics cookies.

3.4 Advertising and Marketing Cookies

If advertising or remarketing services are enabled, cookies or similar technologies may be used to measure advertising performance or support relevant marketing.

We will activate non-essential advertising cookies only after obtaining the consent required by applicable law.

3.5 Third-Party Cookies

Integrated services, where enabled, may use their own cookies or similar technologies. These could include payment providers, embedded content, analytics platforms or advertising services.

The relevant provider may process information under its own privacy and cookie policies. The actual services and cookies depend on our current website configuration.

4. Why We Use Cookies

Depending on the services enabled, cookies may be used to:

• Keep our website secure and operational.
• Maintain shopping baskets and checkout sessions.
• Remember preferences where permitted.
• Understand website performance, where applicable.
• Measure advertising campaigns, where applicable.

5. Cookie Consent and Your Choices

Where consent is legally required, non-essential cookies must not be set before you agree to them.

Our cookie consent mechanism, where implemented, should allow you to accept or reject non-essential cookies and manage your preferences.

Rejecting non-essential cookies should not prevent you from browsing or purchasing products where those cookies are not required for the service you request.

Strictly necessary cookies may operate without consent where an applicable legal exemption applies.

6. How to Manage Cookies

If cookie preference controls are available on our website, you can use them to change your choices.

You can also manage or delete cookies through your browser settings. Depending on your browser, you may be able to block cookies or remove cookies already stored on your device.

Blocking essential cookies may affect shopping baskets, checkout, account access or other website features.

Browser settings may not withdraw consent previously recorded by a website. Use the website's cookie preference controls where available.

7. Cookie Duration

Cookie lifetimes vary according to their purpose and the service that sets them. Session cookies usually expire when you close your browser, while persistent cookies may remain for a defined period.

Actual cookie names, providers and expiry periods depend on our website's current configuration.

8. Personal Information and Privacy

Some cookies and similar technologies may collect or relate to information that identifies, or could be linked to, a visitor.

Where personal information is processed, we handle it in accordance with applicable data protection law and our Privacy Policy. Where required, consent is obtained before non-essential tracking technologies are used.

9. Changes to This Policy

We may update this Cookie Policy to reflect changes to our website, the services we use or applicable legal requirements.

Updated information will be published on this page with a revised “Last updated” date.